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Key Skills Series - What is Professionalism?

What does it mean to be a professional? What behaviours and skills can we reasonably expect from our co-workers? This course explores the idea of ‘professionalism’ and suggests ways to develop your skills and understanding, to help you improve your own - or your team’s - efficiency and effectiveness.

  • Practical and supportive
  • Easily accessible
  • For newer employees or even experienced leaders and mentors
1 hour
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About this course

A starting point for any good performance management structure must surely be a shared understanding of the expected behaviours for each role. But we sometimes make the mistake of assuming everyone’s definition of ‘professionalism’ is the same. This course is part of our highly-acclaimed Key Skills in Educational Settings series, and provides a range of practical tips for personal and team development in this important area. You will explore:

  • Ideas like honesty, trust, initiative, and emotional intelligence
  • Guidance and research from a range of professional bodies
  • Suggestions for developing your ‘skills basket’ in this area


  • NQTs, RQTs, and other school staff near the start of their career
  • Staff lacking confidence, or enthusiasm, or those facing capability
  • NQT mentors, line managers, senior leaders

Live stream and recorded courses

Recording course. Watch at home, at school or on the go.
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