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Challenging Conversations: Feedback and Support to Improve - Livestream

Supporting staff can be fraught with challenges. Choosing the right tone, approach, setting to convey your message so it has impact is tricky. Maintaining improvements after that initial conversation can be trickier. How can we improve, whilst keeping people on board? We will look at:

  • How to get the best from professionals across your school
  • Challenge whilst maintaining working relationships
  • Building a toolkit of appropriate challenge
1 hour
School-wide licence: £120+VAT
Accessible Until
7 days after broadcast

About this webinar

‘Holding people to account’, ‘improving standards of education’, ‘challenging underperformance’.  All of these can be ideas that cause anxiety for a range of leaders – but it doesn’t have to be like this.  Our experiences of senior leadership and subject leadership across the whole education landscape have shown us that there are ways of ensuring challenge and sustained improvement – without impacting on wellbeing or good teamwork.

This 1 hour virtual twilight shares several of our strategies for working with complex teams in, and beyond, your school setting.  We will look at:

  • A range of forms of communication – and their best uses
  • Active listening as a leader to ensure clarity of communication
  • Planning your challenge – and how to have ‘difficult conversations’
  • Clarifying your expectations to help you bring the best for pupils.



  • Secondary School senior leaders
  • Secondary school subject & middle leaders
  • All age ranges

About online training

By purchasing this school-wide licence:

  • Every teacher in your school can log in independently from wherever they are
  • The training is livestreamed, meaning all of your teachers can pause and rewind to review sections
  • The session will be made available to all of your teachers to watch for 7 days 
  • You will be able to ask questions using the chat window which will be answered by the presenter at the end of the session.

How to purchase a school-wide licence for this livestream:

The school-wide licence costs £120+VAT, providing access to this livestream for every teacher at your school. 

To buy a school-wide licence, please click "book now" button next to your chosen date below. You can then add just one set of attendee details for a "lead contact" at your school, then "add to cart" and continue to complete the checkout process to place your order. We will then contact the orderer by email to request details for all the other members of staff at your school for whom you want to provide access to the training.

If there is no date currently planned, please contact us on 01206 625 626 or email us at and we will agree a date with you.

Please note that all times stated below are in British Summer Time (BST).

29 September 2021, 3:45PM