Covid Booking Guarantee: Book your course or in-school training with confidence.

Challenging Conversations: Feedback and Support to Improve

Supporting staff can be fraught with challenges. Choosing the right tone, approach, setting to convey your message so it has impact is tricky.  Maintaining improvements after that initial conversation can be trickier.  How can we improve, whilst keeping people on board?

  • How to get the best from professionals across your school
  • Challenge whilst maintaining working relationships
  • Building a toolkit of appropriate challenge
  • School-wide licence for everyone at your school
1 hour
Access For
30 Days
£99.00 + VAT

About this course

This on-demand short course costs just £99+VAT for a school-wide licence, providing 30 days access to every member of staff in your school.

For further information on how to purchase this training, please take a look at the 'About on-demand training' section below.

Course overview:

‘Holding people to account’, ‘improving standards of education’, ‘challenging underperformance’.  All of these can be ideas that cause anxiety for a range of leaders – but it doesn’t have to be like this.  Our experiences of senior leadership and subject leadership across the whole education landscape have shown us that there are ways of ensuring challenge and sustained improvement – without impacting on wellbeing or good teamwork.

This 1 hour on-demand course shares several of our strategies for working with complex teams in, and beyond, your school setting.  We will look at:

  • A range of forms of communication – and their best uses
  • Active listening as a leader to ensure clarity of communication
  • Planning your challenge – and how to have ‘difficult conversations’
  • Clarifying your expectations to help you bring the best for pupils.


This course is appropriate for primary schools.

  • Secondary School senior leaders
  • Secondary school subject & middle leaders
  • All age ranges

About on-demand training

The school-wide licence for this short course costs just £99+VAT and provides access to every member of staff at your school.

By purchasing this on-demand training:

  • The course will be made available to every member of staff in your school to watch for a period of 30 days.
  • Every member of staff in your school can log in independently from home or wherever they are.
  • Your team can watch the training at a time that suits them - on-demand - and will be able to pause or rewind to review sections.


How to purchase:

To buy a school-wide licence for this short course, please click one of the 'Add To Basket' buttons below and complete the checkout process to place your order. You will receive an automated email with further instructions on how to provide access to the rest of the staff at your school.

£99.00 + VAT